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Messagepoint’s AI-Powered Customer Communications Management Solutions Now Listed on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace
By: Business Wire
Oct. 10, 2019 10:30 AM
Messagepoint Inc. today announced that its leading Customer Communications Management (CCM) solutions are now available on Salesforce AppExchange. Customers can leverage Messagepoint to optimize both the content and management of their digital and printed communications for customers. Messagepoint is an award-winning cloud-based platform that gives non-technical marketing and customer service teams the control they need to deliver personalized, relevant and compliant omnichannel customer communications, such as correspondence, direct mail, on-boarding materials, disclosures, policy documents and more.
Messagepoint has made the following solutions available on AppExchange:
Messagepoint customers include leading financial services, insurance and healthcare organizations that leverage the SaaS-based platform to accelerate time to market, reduce operational costs, control regulatory content and improve the personalization and consistency of their customer communications regardless of channel. The company recently released the Messagepoint Advanced Rationalization and Content Intelligence Engine (MARCIE), an artificial intelligence and machine learning-powered capability. The new AI engine powers the migration of legacy content into the SaaS-based Messagepoint platform, the rationalization and clean-up of existing content libraries, and capabilities that align sentiment, reading levels and brand standards.
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About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 4,000 solutions, 7 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.
Messagepoint is a leading provider of customer communications management software. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring and managing complex customer communications for non-technical (business) users. Our customers rely on our award-winning platform to consistently deliver exceptional, highly personalized customer communications across all platforms and channels. For more information, visit www.messagepoint.com.
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