yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
Today's Top SOA Links

Amdocs Launches Order-to-Activation Managed Services Offering to Improve Order Flow-Through and Reduce Service Providers' Costs
Service offering lessens manual work and order fallout, while accelerating time to revenue by improving order lead times

BARCELONA, Spain, Feb. 25, 2013 /PRNewswire/ -- At Mobile World Congress 2013, Amdocs (NYSE: DOX) the leading provider of customer experience systems and services, today announced that it has launched the Amdocs Order-to-Activation managed service offering to reduce service providers' order-to-activation costs, while improving the ordering process and fallout management for customers.


This innovative, value process operation (VPOcom) offering -- a combination of technology, services and operations with a structured methodology -- aligns disparate systems and automates manual processes, streamlining the process from order capture to service activation. Utilizing a holistic, automated, end-to-end approach that includes business processes, operations, automation tools and a success-based key performance indicator (KPI) business model, Amdocs Order-to-Activation service provides an enhanced customer experience by minimizing order errors and enabling successful fulfillment and activation for service provider offerings such as connectivity services (i.e VPN), broadband, TV, voice and bundles for residential and business customers.

Amdocs Order-to-Activation solution can deliver tangible business results*, including:

  • Reduced order fallouts and cancelations: fallouts reduced by up to 60 percent and order cancelations reduced by up to 10 percent
  • Reduced costs: Day-one reduction of operation costs by up to 35 percent; Automated and reduced manual work by up to 40 percent
  • Improved customer service: Decreased activation complaint calls by up to 10 percent; Decreased missed customer appointments by up to 12 percent
  • Reduced cycle time, accelerated revenue via improving lead times by 7-20 percent

"By the year 2016, it is estimated that there will be around 24 billion network-connected devices. Coupled with the increasing focus on enterprise and small- and medium-sized business (SMB) sectors, service providers must be ready to handle this enormous increase in number and complexity of orders with the right systems and processes," said Ari Banerjee at Heavy Reading. "They should look to experienced partners with proven solutions that also have experience in dealing with a wide range of third-party systems that can take end-to-end to accountability over the process to fulfill orders efficiently, cost effectively and on time, while complying with stringent service level agreements."

"With the growing complexity and volume of today's orders, service providers face increased cost pressures and the need to optimize the mission-critical order handling process," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "Amdocs has accumulated vast experience in providing solutions for service providers' ordering processes, activating some 500,000 devices a day. Service providers are increasingly turning to Amdocs for a VPO combination of products, services and operations capabilities in the ordering domain, as well as our three decades of industry experience."

Value Process Operations is an innovative managed services model to help service providers reduce TCO across specific business processes, regardless of systems landscape, combining backend operations & IT technology. VPO leverages technology to generate even higher efficiencies and reduce OPEX costs, while improving the business KPIs.

* Results based on Amdocs' customer deployments around the world. Benefits will vary depending on customer implementation.

Supporting Resources

About Amdocs
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees serve customers in more than 60 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at

Amdocs and Sustainability
Amdocs is committed to working in a sustainable way and to providing its customers with solutions that ensure success in achieving their environmental goals. These include cloud-based solutions, adopting leading technologies such as virtualization to minimize hardware and therefore energy requirements, and enabling eBilling to reduce the need for paper invoicing. Amdocs is also continuously working to decrease the impact of its own operations on the environment.

Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our Form 6-K furnished for the first quarter of fiscal 2013 on February 12, 2013.


About PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
Intuit uses deep-data analytics to gain a 360-degree view of its TurboTax application's users’ behavior and preferences for rapid applications improvements. The next BriefingsDirect big-data innovation case study highlights how Intuit uses deep-data analytics to gain a 360-degree view...
Certain CIOs for incomprehensible reasons keep off their cloud transformation projects several key IT disciplines including Enterprise Architecture (EA), IT Service Management (ITSM) and most importantly Project Management. Do they consider them obsolete? useless? irrelevant? ITaaS St...
In today’s pharmaceutical supply chain, counterfeit activity is thriving. As pharma companies have expanded target markets and outsourced production over the last decade, the supply chain has become increasingly global, virtual, and vulnerable. Illicit activity has thrived, and patient...
Here’s the thing: as sure as we’ll have another record-setting year for NFL streaming, you can also be sure that apps will fail and streaming services will go down. Whether you are dabbling in streaming or diving in whole-hog, you need to know what to do to give your users the most rel...
This is how a typical software product lifecycle works : You gather requirements, build a prototype, detail out the architecture and design, develop the product, test it, deploy the product, handle migration and maintenance and ensure product support. This is a closed loop where the Pr...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)!

Advertise on this site! Contact advertising(at)! 201 802-3021

SYS-CON Featured Whitepapers