Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Today's Top SOA Links


Timesquare® On Demand: Workforce Management (WFM) for SaaS launches in call centers

Holy-Dis, specializing in Workforce Management solutions, introduces Timesquare® On Demand, a new addition to its product line, dedicated to call centers and based on SaaS. Timesquare® On Demand can be used for custom workforce management. And, a first in Europe, Holy-Dis can help midsize companies outsource all their workforce management needs with a managed hosting solution.

Timesquare® On Demand: guaranteed performance, ROI after the first month

Holy-Dis can provide team and workforce managers with a software suite that is directly accessible from a Web browser, 24 hours a day, 7 days a week. Timesquare® software can help analyze activity fluctuations, construct forecasting models, determine team size to accurately match your needs, and anticipate legal developments within the profession.

To date, this is the best compromise for call centers that want to tailor expenses to capabilities while managing planning and reducing under- and overstaffing periods. Call centers will benefit from increased savings and improved organization together with the active involvement of employees in corporate culture.

Holy-Dis guarantees the confidentiality of employee data used for time, planning and task management. Hosting takes place in high-performance data centers located in France.
Timesquare® On Demand automatically integrates and communicates with other IS software building blocks; the personalized database is returned at the end of the commitment period.

A first in Europe: call centers can now outsource planning

Holy-Dis provides assistance in outsourcing services, primarily to midsize (10-300 persons) call centers that do not always have access to internal planning capabilities or are too small to recruit personnel with the appropriate profile. We assume responsibility for planning tasks at both the functional and technical level.

Designed as an outsourced planning service, outsourcing can be used on an as-needed basis (sick leave, training, vacation, travel).
The interactive nature of Timesquare® On Demand guarantees fluid client/provider collaboration throughout the planning period. And the modular hosted service provided by Holy-Dis has the advantage of being suitable for any call center based on its size and requirements, without the need to invest in the purchase of a license.

The original source-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the source-language text, which is the only version of the text intended to have legal effect.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
User expectations and rethinking of business productivity are having a profound impact on how business applications are used, designed, and leveraged to help buyers, sellers, and employees do their jobs better.
Web-scale companies like Facebook and Google are popularizing a new title within IT operations teams: the Site Reliability Engineer (SRE). For some, this role is referred to as a Production Engineer, while others have even more obscure titles, like Airbnb’s “Developer Happiness Enginee...
With worldwide spending on cloud services and infrastructure growing by 23% in 2015 to $118B, it is clear that cloud services are here to stay. Yet, the rate of cloud adoption varies by companies and markets around the world. With thousands of outages and hijacks across the Internet ev...
Forbes called 2015, the Year of the Mobile Beacon. AdWeek talks about how beacons are already influencing the way we network, get drunk, vacation, shop, and even how we buy sausage. Ten experts at Marketing Land predicted that this year the whole world of mobile marketing will become ...
Today enterprises are facing a massive challenge that will require new strategies and investment. In fact, 80 percent of survey participants reported that increasing demand for mobile apps is forcing IT departments to rethink and change how they have designed IT environments. Rethinki...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE