yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
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SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
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Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
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Today's Top SOA Links

Timesquare® On Demand: Workforce Management (WFM) for SaaS launches in call centers

Holy-Dis, specializing in Workforce Management solutions, introduces Timesquare® On Demand, a new addition to its product line, dedicated to call centers and based on SaaS. Timesquare® On Demand can be used for custom workforce management. And, a first in Europe, Holy-Dis can help midsize companies outsource all their workforce management needs with a managed hosting solution.

Timesquare® On Demand: guaranteed performance, ROI after the first month

Holy-Dis can provide team and workforce managers with a software suite that is directly accessible from a Web browser, 24 hours a day, 7 days a week. Timesquare® software can help analyze activity fluctuations, construct forecasting models, determine team size to accurately match your needs, and anticipate legal developments within the profession.

To date, this is the best compromise for call centers that want to tailor expenses to capabilities while managing planning and reducing under- and overstaffing periods. Call centers will benefit from increased savings and improved organization together with the active involvement of employees in corporate culture.

Holy-Dis guarantees the confidentiality of employee data used for time, planning and task management. Hosting takes place in high-performance data centers located in France.
Timesquare® On Demand automatically integrates and communicates with other IS software building blocks; the personalized database is returned at the end of the commitment period.

A first in Europe: call centers can now outsource planning

Holy-Dis provides assistance in outsourcing services, primarily to midsize (10-300 persons) call centers that do not always have access to internal planning capabilities or are too small to recruit personnel with the appropriate profile. We assume responsibility for planning tasks at both the functional and technical level.

Designed as an outsourced planning service, outsourcing can be used on an as-needed basis (sick leave, training, vacation, travel).
The interactive nature of Timesquare® On Demand guarantees fluid client/provider collaboration throughout the planning period. And the modular hosted service provided by Holy-Dis has the advantage of being suitable for any call center based on its size and requirements, without the need to invest in the purchase of a license.

The original source-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the source-language text, which is the only version of the text intended to have legal effect.

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