From the Wires
Interactive Intelligence Announces Details for Interactions 2013 Global Conference
Jan. 14, 2013 10:03 AM
Interactive Intelligence Group Inc. (Nasdaq: ININ), a worldwide provider
of unified IP business communications software and services, has
announced the details for its Interactions
2013 global conference, to be held May 13-16 in Indianapolis,
Indiana, U.S.A.
This year’s conference theme, “Deliver the Experience,” is designed to
give Interactive Intelligence customers, partners, consultants, analysts
and media insight into how companies can most effectively create great
service experiences for their customers.
“Our goal for Interactions 2013 is to give companies educational
information about the technologies and best practices that can help them
most effectively turn customer service into a sustainable business
advantage,” said Interactive Intelligence chief marketing officer, Joe
Staples. “This is a truly global event and those attending will benefit
from the expertise of a wide range of speakers – from our own team of
senior product and strategist specialists, to customers and third-party
industry experts from around the world.”
Interactions
2013 will feature keynotes from NASA Apollo 13 legends,
Jim Lovell and Gene Kranz; Angie’s List founder, Angie Hicks; and
Interactive Intelligence founder and CEO, Dr. Donald Brown.
The conference will include more than 120 sessions focused on contact
center automation, unified communications, business process automation,
cloud communications, social media, mobile customer service, workforce
management and planning, and more.
Interactions 2013 will include tracks for topics associated with
its acquired companies, Latitude Software, a debt collection software
provider, and Bay Bridge Decision Technologies, a forecasting and
capacity planning technology supplier.
In addition, sessions will be offered on topics for key vertical
industries, including accounts receivable management, banks and credit
unions, government, healthcare, insurance, outsourcers, and utilities.
Interactions
2013 is a global event and is expected to draw attendees
from 25-plus countries around the world.
Early bird registration and pricing discounts for Interactions 2013,
which is open to Interactive Intelligence customers, partners, and other
pre-approved guests, is available now through March 15, 2013.
For more information, visit: www.inin.com/interactions.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider
of contact center automation, unified communications, and business
process automation software and services. The company’s unified IP
business communications solutions, which can be deployed on-premises or
via the cloud, are ideal for industries such as financial services,
insurance, outsourcers, collections, and utilities. Interactive
Intelligence was founded in 1994 and has more than 5,000 customers
worldwide. The company is among Forbes Magazine’s 2011 Best Small
Companies in America and Software Magazine’s 2012 Top 500 Global
Software and Service Providers. It employs approximately 1,400 people
and is headquartered in Indianapolis, Indiana. The company has offices
throughout North America, Latin America, Europe, Middle East, Africa and
Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000
or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that involve
a number of risks and uncertainties. Factors that could cause actual
results to differ materially are described in the company's SEC filings.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
respective owners.
ININ-G
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