Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Today's Top SOA Links


Robi Axiata Selects Comptel Social Links to Automate Customer Engagement and Optimise Business Performance

Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) today announced that Robi Axiata Limited has chosen Comptel Social Links to help it become the leading mobile operator in Bangladesh. The communications service provider (CSP) will replace its manual marketing campaign management and analytics tools with Comptel’s technology, to automate contextually-relevant interactions, provide a better customer experience and drive business performance improvements.

Leveraging Comptel Social Links, including its Social Network Analysis (SNA) capabilities, Robi will be able to step up its micro-campaigning significantly. The CSP will be able to detect and prevent multi-SIM usage, identify and reduce churn, and predict customers’ future propensity for product upsells. Plus, Comptel’s predictive analytics technology will enable Robi to segment marketing based on customers’ usage, interests, location, and inclination to churn and influence, as well as utilise advanced offer management to upsell products and services.

Key Facts

  • Robi Axiata is a joint venture company between Axiata Group Berhad in Malaysia and NTT DoCoMo Inc. in Japan. It is the fastest growing CSP and third-largest mobile operator in Bangladesh with more than 20 million subscribers. Robi has been a customer of Comptel’s since 2011 when the CSP selected Comptel Fulfillment to replace its postpaid, prepaid and VAS provisioning systems.
  • Comptel Social Links is an advanced predictive analytics product that enables CSPs to analyse their customer data and improve their marketing processes. It allows operators to determine which individual subscribers to engage and the right message and time to target them, for example, to combat churn, offer new services and create new revenue and upsell opportunities.
  • Comptel Social Links, part of Comptel’s Intelligent Customer Interaction suite, is the cornerstone of the company’s Contextual Intelligence for Telco (CIQ4T) concept. This award-winning approach allows operators to better understand the uniqueness of individual subscribers and circumstances, and leverage that knowledge to predict behaviours and transfer it into actions to maximise their business performance.

Supporting Quotes

  • “Customers are at the heart of our business, and catering to their interests has always been a key goal for us,” said Pradeep Shiravastava, Chief Marketing Officer Market Operation, Robi Axiata Limited. “With Comptel Social Links, we’re confident that we can achieve an even higher level of customer satisfaction by amplifying our marketing campaigns with truly comprehensive insights into their behaviours, needs and desires. The benefits Comptel Social Links will bring are boundless, and we’re looking forward to seeing the results.”
  • “With fierce competition at every corner, CSPs must make differentiation a priority in order to stay relevant. One of the key ways to accomplish this is through contextually-relevant, and even better automated, customer interactions,” said Timo Koistinen, senior vice president, Asia Pacific, Comptel. “Comptel Social Links, along with its SNA capabilities, will give Robi the edge it needs to keep customers engaged and realise significant benefits, especially churn prevention, bettering its bottom line.”

Resources

Tags

Comptel, OSS, customer engagement, Comptel Social Links, analytics, Robi Axiata Limited, Robi, Bangladesh, Comptel Fulfillment, provisioning, Social Network Analysis, SNA, Comptel Fulfillment, CIQ4T, Contextual Intelligence for Telco, CSP, marketing, churn, offer management, predictive, mobile

About Comptel Corporation

Since 1986, Comptel has helped more than 280 service providers across 85 countries meet over one billion subscribers’ communications and infotainment needs. Comptel’s solutions are built on an event – analysis – action strategic framework that leverages the company’s strengths in event data processing and advanced predictive analytics to enable real-time action. Comptel’s service fulfillment, mediation, charging and policy control, and predictive social analytics products with implementation and professional services enable service providers to enhance customer engagement and, in turn, create revenue, reduce costs and lessen churn. Comptel has a global team of nearly 700 professionals, and net sales were EUR 77 million in 2011. For more information, visit www.comptel.com.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
Hortonworks went through an IPO last Friday, December 12, 2014. It’s initial price of $16 soared by 60% immediately after. Today the stock price is $24.70 with a market cap of $1.02B. Another billion dollar club member. They compete with Cloudera and MapR in packaging the open source H...
You are a hobbyist; curious student or a developer-entrepreneur then you must get this kit to jump start your IoT development. This is still in Beta but it has everything you need in terms of hardware, software, tools and forums to guide you through. IoT dev kit is a subset of In...
When a CIO or a CTO thinks of the applications they support it is almost always in terms of a "portfolio" When a research company named Gleanster poll executives about agile data management they discovered an interesting trend. Companies are reporting an increase in portfolio sizes wi...
The steadily increasing frequency of data breach occurrences in 2014 has been both astounding and worrisome. From Target and Neiman Marcus to Michaels, Chick-fil-A and Home Depot, fraudsters are leaving no stone unturned, and the millions of customers unlucky enough to use infected poi...
We recently changed over the entire phone system in our London office. After four years, the equipment failed, and it was time to update. As we did so, we also changed vendors. Why? It occurred to us that, for four years, we had put up with horrible support – we were the victims of...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE