From the Wires
Datalink Introduces Managed Services for Virtual Data Centers
Dec. 18, 2012 11:00 AM
Datalink (Nasdaq: DTLK), a leading provider of data center
infrastructure and services, today announced a major expansion of its managed
services portfolio with the addition of unified monitoring and
managed infrastructure services for virtual data centers (VDCs). The new
services enable organizations that utilize Datalink to design and deploy
next-generation VDC architectures to also outsource 24x7 monitoring,
reporting, operating, and troubleshooting of all components to
Datalink’s dedicated managed services staff. As a result, data center
operations are optimized and customers’ IT teams are freed up to focus
on strategic initiatives.
Datalink’s expanded services catalog also includes managed archiving,
cloud backup, and server offerings. These broad new capabilities are a
result of the October
2012 acquisition of Cary, North Carolina-based Strategic Technologies,
Inc., (StraTech), as well as Datalink’s continued strategic focus on
delivering data center services that help customers maximize the
performance and availability of their business-critical computing
resources.
The new managed services span performance monitoring, problem
identification, analysis, and diagnosis, as well as advanced features
designed specifically for converged environments such as NetApp’s
FlexPod and EMC’s VSPEX reference architectures.
Those features include:
-
Synthetic transaction capabilities that simulate vMotion
migration of virtual machines, end user connectivity to the VDC
infrastructure, and other system functions to proactively detect
problems before they interfere with business operations.
-
Multiple daily VM migration tests to ensure that virtual
machines can be migrated live to optimize performance or adjust for
host failure without service interruption.
-
vCheck daily healthcheck reports to proactively identify issues
before they impact services.
-
Unified dashboards for the VDC architecture, VMware guests and
storage that expedite problem resolution to improve time to repair.
VDC customers will use Datalink’s
OneCall Unified Support Service for single-source problem resolution
without the need to call the network, server, and storage vendors that
comprise the VDC environment individually. The combination of Datalink’s
VDC managed services and OneCallsm Support Services can
significantly decrease downtime in the event of a problem.
“With the managed monitoring and backup services added earlier this
year, as well as these new offerings, in the last eight months we have
doubled the managed services we offer to keep customers’ data center
operations running smoothly,” said Mike Parsons, vice president of
support services, at Datalink. “We now have a robust suite of managed
services that lessens the burden on an organization’s IT staff,
addresses a wide range of needs, and provides a depth and breadth of
expertise not available in most in-house IT teams.”
“Given our emphasis on architecting and implementing converged data
center infrastructures to help customers drive business agility and
efficiency, adding managed VDC services has been a priority on our
services roadmap,” said Datalink President and CEO Paul Lidsky. “We can
now provide end-to-end VDC solutions ranging from design and deployment
to monitoring and managing the entire environment, dramatically
simplifying our customers’ VDC initiatives.”
Datalink's managed services leverage the expertise of the company’s 160+
technical experts, dedicated managed services staff, more than 25 years
of experience with industry-leading data center technologies, and over
1,000 best-practice certifications from leading technology vendors.
About Datalink
A complete data center solutions and
services provider for Fortune 500 and mid-tier enterprises, Datalink
transforms data centers so they become more efficient, manageable and
responsive to changing business needs. Datalink helps leverage and
protect storage, server, and network investments with a focus on
long-term value, offering a full lifecycle of services, from consulting
and design to implementation, management and support. Datalink solutions
span virtualization
and consolidation, data
storage and protection, advanced
networks, and business
continuity. Each delivers measurable performance gains and maximizes
the business value of IT. For more information, call 800.448.6314 or
visit www.datalink.com
or www.datalink.com/cloud.
Additional Resources
Follow Datalink on Twitter,
Blog,
YouTube,
Facebook,
and LinkedIn.
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