Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Today's Top SOA Links


Moxie Software Unveils First Social Chat That Integrates with Facebook’s API

Moxie Software, Inc., the leading provider of customer-centric enterprise social software, today released a social chat application for customer sales and service that leverages Facebook’s API. Moxie’s new Engage+ App is now available with Chat Spaces™, giving companies, for the first time, the ability to access a consumer’s Facebook profile to deliver personalized offers and richer interactions.

Moxie's Chat Spaces with the Engage+ App lets you know your customer like never before. (Graphic: Bu ...

Moxie's Chat Spaces with the Engage+ App lets you know your customer like never before. (Graphic: Business Wire)

Brands gain competitive advantage with Moxie’s Engage+ App for Facebook to:

  • Chat directly with consumers on Facebook;
  • Generate revenue with social engagement;
  • Convert a competitor’s fan into your customer;
  • Know when loyal customers ask questions; and
  • Create a personalized shopping experience directly on Facebook.

How It Works

Engage+ incorporates Facebook’s data and evaluates profile information consumers share, allowing brands to provide highly customizable offers. Through Moxie’s rule-based chat technology, brands can engage with a consumer visiting a brand’s Facebook page and proactively extend an offer based on the consumer’s Facebook profile information, such as name, gender and analytically calculated advocacy rank.

Once the consumer accepts an offer to chat with a brand, additional information about the consumer is made available to the representative, including age, friend count, interests, likes and any related competitor activity. With a greater understanding of a consumer’s digital persona, brands can deliver better experiences and increase revenue.

Moxie’s Chat Spaces with Engage+ App is immediately available, and additional details can be found here.

Comments about the news and the state of the industry:

Social commerce requires brands to use new technologies that meet the expectations of socially-connected consumers,” said Tom Kelly, president and CEO of Moxie Software.With our new social chat application, brands will have access to a consumer’s rich brand profile enhancing their ability to tailor services and offerings, and ultimately drive revenue. Our Engage+ App makes Moxie’s Chat Spaces the most powerful application in the market, building on our promise of using social technologies to bring companies closer to their customers.”

In the report issued last month about the “New Paradigm of Retail,” Forrester Research, Inc. vice president and principal analyst Sucharita Mulpuru noted, “Between 2000 and 2012, US online retail has grown from 2% of overall US retail sales to 8%. By 2016, online sales will top $327 billion in the US and nearly $1 trillion worldwide. Driving this trend are the convenience, selection, and value that the web offers, consumers with faster Internet speeds, and aggressive offerings from retailers.”

About Moxie Software, Inc.

Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie is comprehensive solution that powers more than three billion social interactions per year for leading organizations in consumer services, financial, healthcare, high-tech and media and entertainment. Moxie Software’s customers are able to innovate faster, improve operational efficiencies and provide superior customer experiences. To learn more about Moxie Software, visit www.moxiesoft.com.

Moxie Software, Spaces and Chat Spaces, are trademarks of Moxie Software, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
The current version of Angular is Release Candidate 1. This version changed the way how the framework is distributed – it comes as a set of scoped npm packages now. Any imports of the Angular classes will be done from @angular instead of angular2, for example: import {bootstrap} from ...
Cloud computing changed data analytics for good. It enabled companies to drastically decrease resources and architecture previously assigned with business intelligence departments. It also enabled laymen to run advanced business analytics. Cloud was also the architecture of choice for ...
One look at the comments section of an April column on digital marketing in TechCrunch, and it becomes obvious that contributor Samuel Scott, the marketing and communications director for data analytics software firm Logz.io, pushed a few hot buttons with his take on marketing tech. S...
Are you evaluating a software asset for a potential purchase, investment, decision making for the future, possible termination, etc? Here are some questions to consider. Is this a revenue generating asset? How much revenue does it generate? - Establishing the true business value of a...
If the cloud was once (ever) bleeding edge, now the cloud is sheer necessity for anyone doing anything on the Internet. It has changed the way we architect applications, build IT budgets, grow userbases, even write individual lines of code. As the Internet continues to lambdify, cloud ...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE