Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Today's Top SOA Links


Moxie Software Unveils First Social Chat That Integrates with Facebook’s API

Moxie Software, Inc., the leading provider of customer-centric enterprise social software, today released a social chat application for customer sales and service that leverages Facebook’s API. Moxie’s new Engage+ App is now available with Chat Spaces™, giving companies, for the first time, the ability to access a consumer’s Facebook profile to deliver personalized offers and richer interactions.

Moxie's Chat Spaces with the Engage+ App lets you know your customer like never before. (Graphic: Bu ...

Moxie's Chat Spaces with the Engage+ App lets you know your customer like never before. (Graphic: Business Wire)

Brands gain competitive advantage with Moxie’s Engage+ App for Facebook to:

  • Chat directly with consumers on Facebook;
  • Generate revenue with social engagement;
  • Convert a competitor’s fan into your customer;
  • Know when loyal customers ask questions; and
  • Create a personalized shopping experience directly on Facebook.

How It Works

Engage+ incorporates Facebook’s data and evaluates profile information consumers share, allowing brands to provide highly customizable offers. Through Moxie’s rule-based chat technology, brands can engage with a consumer visiting a brand’s Facebook page and proactively extend an offer based on the consumer’s Facebook profile information, such as name, gender and analytically calculated advocacy rank.

Once the consumer accepts an offer to chat with a brand, additional information about the consumer is made available to the representative, including age, friend count, interests, likes and any related competitor activity. With a greater understanding of a consumer’s digital persona, brands can deliver better experiences and increase revenue.

Moxie’s Chat Spaces with Engage+ App is immediately available, and additional details can be found here.

Comments about the news and the state of the industry:

Social commerce requires brands to use new technologies that meet the expectations of socially-connected consumers,” said Tom Kelly, president and CEO of Moxie Software.With our new social chat application, brands will have access to a consumer’s rich brand profile enhancing their ability to tailor services and offerings, and ultimately drive revenue. Our Engage+ App makes Moxie’s Chat Spaces the most powerful application in the market, building on our promise of using social technologies to bring companies closer to their customers.”

In the report issued last month about the “New Paradigm of Retail,” Forrester Research, Inc. vice president and principal analyst Sucharita Mulpuru noted, “Between 2000 and 2012, US online retail has grown from 2% of overall US retail sales to 8%. By 2016, online sales will top $327 billion in the US and nearly $1 trillion worldwide. Driving this trend are the convenience, selection, and value that the web offers, consumers with faster Internet speeds, and aggressive offerings from retailers.”

About Moxie Software, Inc.

Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie is comprehensive solution that powers more than three billion social interactions per year for leading organizations in consumer services, financial, healthcare, high-tech and media and entertainment. Moxie Software’s customers are able to innovate faster, improve operational efficiencies and provide superior customer experiences. To learn more about Moxie Software, visit www.moxiesoft.com.

Moxie Software, Spaces and Chat Spaces, are trademarks of Moxie Software, Inc. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
Satisfying customers and winning their loyalty is the foundation that every successful business is built upon. Delivering a consistently excellent experience builds a level of customer intimacy that will set your business apart from the competition. Consider that 80% of your company’s ...
In 2017, word-of-mouth marketing will be a lucrative strategy and should allow small businesses and startups to carve out powerful niches in a marketplace that's noisier than ever. When was the last time you paused to consider the noise on the internet? If you really take a look, it’s...
Serverless Computing or Functions as a Service (FaaS) is gaining momentum. Amazon is fueling the innovation by expanding Lambda to edge devices and content distribution network. IBM, Microsoft, and Google have their own FaaS offerings in the public cloud. There are over half-a-dozen op...
2016 was a year of dips and dives, twists and turns. Judging by the first couple of weeks of the new year, it’s reasonable to expect 2017 will be another roller coaster year for providers, patients, suppliers and payers. As president and CMO of LeanTaaS, a growth-stage innovator of clo...
There is no more effective way to reduce your overall test environment spend than to migrate to cloud test environments and embrace testing and infrastructure automation. The nature of test environments is inherently temporary—you set up an environment, run through an automated test su...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE