yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.

2008 West
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
Today's Top SOA Links

APQC Releases Retail Process Classification Framework

APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of its cross-industry Process Classification FrameworkSM (PCF), the Retail PCF was developed by APQC in collaboration with Microsoft Corp. Enterprise Strategy Services group and APQC member companies. Microsoft Enterprise Strategy Services employs methodologies and frameworks that are built on extensive knowledge and experience working with customers in various industries around the world. The Retail PCF covers a wide variety of retail formats with a particular focus on omni-channel retailers and is intended to help retailers better understand processes across all customer channels. It may be downloaded at

“APQC is excited to provide retailers with the same benefits that other organizations have received from industry-specific process classification frameworks, such as benchmarking, process definition, and content management information,” said John Tesmer, senior program manager with APQC. “As we have already in many different industries, such as automotive, banking, consumer products and telecommunications and others, this framework will enable retailers to judge how they measure up to other retailers in an objective and standardized format.”

“The Retail PCF will enable the community to benchmark, improve its processes across the entire value chain and help retailers move forward in their quest to improve customer experiences, engage their employees and differentiate their brand,” said Tracy Issel, general manager, Worldwide Retail Sector, Microsoft Corp. “We are thrilled to work with the APQC to expand its industry coverage with our Retail Process Model.”

At its simplest level, APQC’s PCF is a list that organizations can take advantage of to define work processes comprehensively and without redundancies and to support benchmarking, manage content, and perform other important performance management activities. The PCF identifies 12 high-level functional categories and contains over 1,000 process elements that, when considered as a whole, represent the operations of an organization.

The PCF forms the foundation of the APQC Open Standards Benchmarking CollaborativeSM (OSBC) research ( The OSBC program allows organizations to directly compare their performance - at no cost - against other organizations for the detailed processes described in the PCF. In addition the PCF enables organizations to understand their inner workings from a more customer-focused horizontal process viewpoint rather than a vertical functional viewpoint.

The following Operating Process categories are covered in the initial Retail PCF—Category 2.0 (Develop and Manage Customer Experience); Category 3.0 (Market Products and Services); Category 4.0 (Merchandise Products and Services); and Category 5.0 (Deliver Products).

About APQC

APQC is a member-based nonprofit and one of the world’s leading proponents of knowledge management, benchmarking, and best practices business research. Working with more than 750 organizations worldwide in all industries, APQC provides organizations with the information they need to work smarter, faster, and with confidence. Visit or call +1.713.681.4020 and learn how to Make Best Practices Your PracticesSM.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Web 2.0 Latest News
Certain CIOs for incomprehensible reasons keep off their cloud transformation projects several key IT disciplines including Enterprise Architecture (EA), IT Service Management (ITSM) and most importantly Project Management. Do they consider them obsolete? useless? irrelevant? ITaaS St...
In today’s pharmaceutical supply chain, counterfeit activity is thriving. As pharma companies have expanded target markets and outsourced production over the last decade, the supply chain has become increasingly global, virtual, and vulnerable. Illicit activity has thrived, and patient...
Here’s the thing: as sure as we’ll have another record-setting year for NFL streaming, you can also be sure that apps will fail and streaming services will go down. Whether you are dabbling in streaming or diving in whole-hog, you need to know what to do to give your users the most rel...
This is how a typical software product lifecycle works : You gather requirements, build a prototype, detail out the architecture and design, develop the product, test it, deploy the product, handle migration and maintenance and ensure product support. This is a closed loop where the Pr...
Intuit uses deep-data analytics to gain a 360-degree view of its TurboTax application's users’ behavior and preferences for rapid applications improvements. The next BriefingsDirect big-data innovation case study highlights how Intuit uses deep-data analytics to gain a 360-degree view...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)!

Advertise on this site! Contact advertising(at)! 201 802-3021

SYS-CON Featured Whitepapers