VigilantJon wrote: 2 points on this:
1) Depending on the organization, why buy and go through that risk? Outsourcing this level of support and technology reduces organizational strain enabling IT to focus on improving business integration and innovation. This is not just an infrastructure monitoring problem, so picking a company who understands service management and service warranty is a must.
2) While grouping services, it is imperative that organizations look at their services and determine - what are those t...
Dec. 1, 2009 09:54 AM EST
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I hope to see you at the SYS-CON sponsored Gov IT Conference and Expo 6 Oct 2009. I’ll be there to learn from some great practitioners and IT providers. See: 
We stand at a transition point in business. As the global economy starts to work its way out of recession CEOs and management teams around the world are beginning to plan for growth. But they won’t do that by simply taking back into their businesses the bottom line costs they just spen...
Wall Street Journal reported in Monday's Edition (November 30, 2009) that Dell, Acer, Asustek Computer and HP have all launched handsets to diversify their product offerings. What is my analysis? Lenovo sold their handset unit in 2008. Less than 2 years later they buy it back as they b...
We all know about outsourcing, the ability to farm out work to people, often overseas, that will work for less, and sometimes for a lot less. But a not-so-new trend is changing the way that outsourcing happens, called crowdsourcing.
The idea is to take a job and divide it into small...
I was again reading and reviewing Lawrence Lessig's work tonight. The man is so very articulate and his observations so compelling. If you haven't become a student of his work, please take my advice and give it a try 
